Coordinates patient care activities, manages scheduling, and provides administrative support to healthcare providers and patients.

Provides customer service and sales support for a hotel company, requiring native French language proficiency.

Provide multilingual customer support to fintech users across channels, handling banking and investment inquiries while maintaining compliance standards.

Manages customer relationships and success outcomes for EMEA-based clients, ensuring satisfaction and retention through proactive support and strategic account management.

Supports travel clients through the planning process, handling inquiries and post-trip follow-up to ensure positive experiences.

Bilingual case manager providing care coordination and support to Medicaid/Medicare patients, managing cases and patient interactions in Spanish and English.

Provides customer service support to patients at a healthcare organization, handling inquiries and building relationships with customers.

Provides customer care and support to APAC region clients for a global employment compliance platform.

Bilingual customer experience specialist provides support to users and partners via email/chat, resolving issues and building loyalty for a food waste reduction marketplace.

Conduct virtual client consultations, assess needs, provide solution knowledge, and maintain relationships through periodic check-ins.

Customer service representative assists clients with researching, planning, and booking hotel accommodations via phone, email, and chat.

Provide technical support via phone, chat, and email to domain registrar customers, diagnosing issues and delivering personalized solutions.

Handle customer inquiries via live chat and email, resolve issues, and escalate complex queries to relevant departments.

Guides clients through post-sale onboarding for company incorporations, managing KYC documentation, vendor coordination, and compliance across multiple jurisdictions.

Handles customer inquiries via email, chat, and phone to resolve issues and ensure positive shopping experiences across multiple time zones.

Lead and develop a US customer support team, manage queue distribution and SLAs, handle escalations, and spend 30-40% of time actively supporting customers.

Lead a global support organization combining AI-powered automation, human support, and VIP developer support while driving strategy, metrics, and continuous improvement.

Lead and coach a German customer support team while handling 50% hands-on support work across email, chat, and voice channels, monitoring KPIs and quality metrics.

Respond to customer inquiries via email, chat, or phone, solve problems using SOPs, maintain CRM records, and escalate complex cases while providing excellent communication.

Freelance customer service agent handling support tickets via email, chat, or phone for various clients using a knowledge base and AI tools.